Knowledgebase
2X ThinClientServer - Registered Clients Licensing
Posted by Ryan Pope on 11 December 2009 11:52 PM

2X ThinClientServer – Registered Clients Licensing

In using the 2X ThinClientServer, users should be aware that all thin clients registered on the thin client network, whether online or offline, count toward the number of registered clients serviced by your 2X ThinClientServer license. As seen in the screenshot below, the 2X ThinClientServer settings show two registered thin clients, one online and one offline:

  

 

Users must recognize that although one thin client is listed as “offline” within the network, the 2X ThinClientServer still recognizes both devices as registered thin clients within the network, meaning that both thin clients will be counted toward the total capacity of your 2X ThinClientServer license, which is purchased per given number of network thin client devices. As seen below, both devices show as registered devices within the network:


 

Thus, device registration on the 2X ThinClientNetwork does not depend upon online/offline status, but whether the device is shown as currently active or has been removed. To remove a device from the license list, select the device to remove from the device list, and hit the remove button, which will allow you to free up 2X ThinClientServer license capacity.

 


 

  • Please make sure that you are running the latest build. To find out what the latest version/build is, kindly visit the following link: http://www.2x.com/downloads/
  • Please note that in order to upgrade, you must have purchased the upgrade insurance, as licenses need to be upgraded in order to work on a later build.
  • To find out what is the version you currently have installed on your ThinClientServer, please open the console and check the currently installed version from the top right of your screen.
  • To find out what is the currently installed version of your 2X Application, please open the console and navigate to help>about.
  • Please kindly note that the issues and resolution presented on this article may be obsolete or no longer helpful with the latest version of your 2X Application. Should you require further assistance, please submit a ticket with Technical Support from the following link: http://2x.helpserve.com/index.php?_m=tickets&_a=submit
  • Please be aware that links related to 3rd parties like Microsoft, may sometimes be replaced or moved by the 3rd party itself.


 

 

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