Connection over SSL running Slowly
Posted by - NA - on 20 September 2007 07:18 AM

This can happen when the internet connection latency is very high and 2X generated certificate is used.

To solve the issue you need to improve performance use Regular Getaway mode or 128-bit certificate.


  • Please make sure that you are running the latest build. To find out what the latest version/build is, kindly visit the following link:
  • Please note that in order to upgrade, you must have purchased the upgrade insurance, as licenses need to be upgraded in order to work on a later build.
  • To find out what is the version you currently have installed on your ThinClientServer, please open the console and check the currently installed version from the top right of your screen.
  • To find out what is the currently installed version of your 2X Application, please open the console and navigate to help>about.
  • Please kindly note that the issues and resolution presented on this article may be obsolete or no longer helpful with the latest version of your 2X Application. Should you require further assistance, please submit a ticket with Technical Support from the following link:
  • Please be aware that links related to 3rd parties like Microsoft, may sometimes be replaced or moved by the 3rd party itself.



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