2X ApplicationServer XG V11.1 Licensing brief
Posted by on 28 May 2014 03:10 PM

User Based Licensing (UBL)

The new licensing model for 2X ApplicationServer XG has changed from the old server based model to a more flexible and efficient user based model. This update automatically ensures that you are granted a sufficient amount of user licenses based on the previous licensing model. Through the move to User Based Licensing (UBL), 2X is now aligned with industry standard licensing models. This enables our customers to quickly and easily deploy 2X ApplicationServer XG with a simple, straight forward licensing model.

Licensing Terminology

The terminology for the new 2X User Based Licensing (UBL) model is defined as follows:

  • Concurrent User Based Licenses: the number of concurrent users licensed for the product.
  • Current Users: the number of concurrent users per device logged into the product.
  • Peak Users: the highest amount of concurrent users logged into the product at once.

Licensing Conversion

The table below illustrates the number of users that existing 2X ApplicationServer XG server licenses will be granted:

License Type

User Count

1 Server

15 users

2 Servers

50 users

3+ Servers

35 users per server


If you have valid 2X Upgrade Insurance (UPIN) on your 2X product, then the total amount of users licensed will be granted according to the conversion table above. Future 2X Upgrade Insurance (UPIN) renewals will be calculated on the highest amount of concurrent users logged into the product at once (Peak Users).

Grace Period 

Flexible user-based licensing: The new version allows you to exceed your licensing limits for 7 days within which you need to upgrade yourlicense. This guarantees no hiccups in the upgrade process. A notification email will be sent to the administrator when the Grace period is triggered. You can also opt to send a notification email to the 2X sales team to help you in managing your licenses proactively

Contact Sales for additional questions.

* Please note for LoadBalancer, if you are connecting to a 3rd party RDP client, then every connection equals one user license.

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